Reference

What You Agree To When You Use mister303

These terms set out the rules between you and mister303 — covering how your account works, how deposits and withdrawals are handled through DANA, OVO, and GoPay, and what we each expect.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction-dependent access
mister303 What You Agree To When You Use mister303
HOW WE HANDLE THIS

Account Security and Policy Commitments

We take account security seriously because your wallet details — including linked DANA, OVO, and GoPay accounts — pass through our platform every time you transact. These commitments explain how we protect that data, retain records, and what you can do if something looks wrong. Players in Batam and across Indonesia access the same account protections regardless of their device or connection.

Data Handling

We collect only the account data needed to operate your profile and process wallet transactions. No payment credentials are stored on our servers beyond what your e-wallet provider shares at point of transfer.

Cookie Use

Cookies on mister303 track session state and login status. They do not store your DANA, OVO, or GoPay account numbers. You can manage cookie preferences through your browser settings at any time.

Account Retention

Your account record is retained while your account is active and for a period after closure, as required by applicable rules. You can request a summary of the data we hold by contacting support directly.

Requesting Changes

To update personal details, correct a linked wallet number, or request account data, contact support via live chat or email. Identity verification is required before any account changes are applied.

TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about any clause in these terms — or if something in your account does not match what is written here — our support team can walk you through it. You can reach us through live chat, email, or the in-app message feature. We aim to respond to terms-related queries with the relevant clause reference so you know exactly where the rule sits.

Live Chat Use the chat icon in the lobby to ask about a specific clause or account condition. Our team will reference the relevant section of these terms in their reply.
Email Support Write to our support address for detailed terms queries, including withdrawal conditions and account verification requirements. We reply with clause-level detail.
In-App Message Log in to your account, open the help menu, and send a message directly. Useful for wallet-linked questions — DANA, OVO, GoPay account conditions are covered here.

Common Questions About These Terms

These questions come up regularly when accounts are opened or when a transaction does not go as expected. If your question is not listed here, live chat can pull up the exact clause that applies to your situation.

The core account terms apply equally across all three wallets. Processing steps differ slightly by provider, but the conditions around deposit confirmation and account crediting are the same.

We may suspend or close an account that breaches these terms. Before any permanent action, we review the case and may ask for clarification. You will be notified through your registered contact details.

Yes. Contact support via live chat or email and request the version current at your registration date. We keep a record of each published version and can share the relevant document with you.

The revision date at the top of this page changes whenever we update the terms. We also flag significant changes through an account notification when you next log in.

These terms are written to reflect how the platform operates. Availability depends on local law, and where local law conflicts with any clause here, local law takes precedence. Check whether access is lawful in your location.

Raise it through live chat or email, referencing the clause in question. Our support team will review the application of the rule and respond with a clause-level explanation of the decision.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.